For security, AnyDesk offers military-grade TLS 1.2 technology and RSA 2048 asymmetric encryption. Using its proprietary video codec dubbed DeskRT, AnyDesk has the patent to back up its technology.ĪnyDesk can run on most common operating systems, including applications for Windows, macOS, iOS, Linux, and Raspberry Pi. The Germany-based remote desktop software AnyDesk boasts over 300 million downloads worldwide, 400 million sessions per month, and 42 million bridged miles per month. LogMeIn Best Remote Desktop Software Vendorįounded in 2014, AnyDesk already holds a dominant market position. For a look at market leaders, see our full reviews of TeamViewer and LogMeIn. With a range of features that enhance customer experience and differentiate their products, we dive into the top vendors in the remote desktop software industry. Instead of traveling or shipping devices, support technicians can resolve client issues from the comfort of their workplace or home office.Īlso read our guide to the Remote Desktop Software Market Whether it’s a workstation, laptop, phone, or server system, remote access solutions give clients the flexibility to continue work no matter their location or distance from the accessed device. Remote desktop software, also known as remote access software, can be an easier option. Adopting the latest advancements in technology and connectivity is good for business, so SMBs up to large enterprises need access to their devices and systems. When problems arise, vendors – especially in the technology space – can strengthen or lose client relationships by their availability and level of support. In a world where time is money and everyone seems to be on information overload, reading the instruction manual isn’t always an option. Clients would be more informed and capable of solving technical issues, vendors could scale down support centers, and tech forums might become lonely places. If everyone read the instruction manual for the newest device purchase, the world might be a happier place.
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